Return & Refund Policy

Customer satisfaction is important to us. Please review our return policy before placing an order.

Eligible Returns

Returns are accepted only if:

• You receive a damaged product.
• You receive an incorrect item.
• The product has a manufacturing defect.

Return Request

Customers must notify us within 48 hours of delivery by providing:

• Order Number
• Clear photographs of the product
• Images of the packaging (if damaged)

Our support team will review your request and guide you through the next steps.

Non-Returnable Items

The following products are not eligible for return:

• Used or damaged items after delivery
• Customized or personalised products
• Products damaged due to improper handling or storage
• Items without original packaging and accessories

Refunds

Once the returned item is received and successfully inspected, approved refunds will be processed to the original payment method within 5–7 business days.

Exchanges

Eligible products may be exchanged based on stock availability. If the requested product is unavailable, a refund or alternative product may be offered.

Damaged Deliveries

If your package arrives visibly damaged, we recommend taking photographs before opening it and contacting our customer support team immediately.

Contact Us

For return, exchange, or refund assistance, please contact our customer support team with your order details and supporting photographs.